Terms & Conditions
Welcome to Acrylight Creations. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
1. Use of the Website
You agree to use our website only for lawful purposes and in accordance with these terms. You must not use our site to engage in any fraudulent or harmful activities.
2. Product Customization
All products sold on our website are made to order based on the customization details you provide. Please ensure that the information, images, and text you upload are accurate and free of copyright violations.
3. Order Processing & Shipping
Orders are processed within 2–4 business days. Shipping times may vary depending on your location. While we strive to deliver on time, delays may occur due to factors beyond our control.
4. Payments
We accept secure payments via major credit/debit cards and PayPal. All payment information is encrypted and processed through trusted third-party gateways. We do not store your payment details.
5. Cancellations & Changes
Orders can be canceled or changed within 12 hours of purchase. After this period, production may have started and changes may no longer be possible.
6. Returns & Refunds
Due to the custom nature of our products, we do not accept returns. However, if your item arrives damaged or there is an error on our part, we will provide a replacement or refund. Contact us within 48 hours of delivery with proof of the issue.
7. Intellectual Property
All content on our website, including product images, designs, logos, and text, is the property of Acrylight Creations and may not be copied, reproduced, or used without written permission.
8. User Content
By submitting photos or text for customization, you confirm that you own the rights or have permission to use that content. We reserve the right to refuse any designs that are offensive or violate copyright laws.
9. Limitation of Liability
Acrylight Creations is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
10. Changes to Terms
We reserve the right to update or change these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us here:
https://acrylightcreations.com/contact-us/