Thank you for shopping with Acrylight Creations. Below is our shipping policy to help you understand how and when your order will arrive.

Order Processing Time
All orders are custom-made and take approximately 2–4 business days to process. Once your lamp is created, it is carefully packaged and prepared for shipment.

Shipping Times

  • Domestic Shipping: 4–7 business days

  • International Shipping: 7–14 business days (varies by location)
    Please note that delivery times may vary due to customs, weather conditions, or carrier delays beyond our control.

Shipping Charges
Shipping costs are calculated at checkout based on your location and preferred shipping method. Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

Tracking Information
Once your order is shipped, you will receive an email with a tracking number so you can monitor its journey to your doorstep.

Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We will work with the carrier to resolve the issue or send a replacement if needed.

Incorrect Address
Please ensure your shipping address is accurate when placing your order. Acrylight Creations is not responsible for orders shipped to incorrectly provided addresses.

Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to us through our contact form:
https://acrylightcreations.com/contact-us/